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Frequently Asked Questions
Below are frequently asked
questions and their corresponding answers. If you don’t find what
you’re looking for, please contact us by phone (888-TELLME2) or
e-mail (info@sotellmeorganizer.com).
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What’s the size of the organizer?
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All editions are in standard 8 1/2" x 11" format for ease of use with other systems and for easy filing of handouts and reports from your physicians and associated laboratories. |
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What’s the
difference between the Expanded Set and the Standard
Set? |
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Both sets have
the same number of tabs and variety of forms, but the Expanded Set
has more total pages of forms. |
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What’s the
difference between the Senior and Adult Editions? |
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The Senior Edition has
larger type and spacing on a number of forms and has loops on the
zipper tabs to make the binder easier to open. It also includes a
place for the user’s Medicare number on the personal information
page. |
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What’s the difference between the Couple and
Family Editions? |
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The Couple
Edition is intended for two adults. The Family Edition is intended
for two adults and up to three children. If you have more than
three children, just let us know and we will make sure you get the
right number of forms. |
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What if I don’t go to the doctor very
often? |
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Even if you
don’t go to the doctor very often, it’s good to keep track of your
medical history. If a situation arises where you are referred to
another doctor or for a diagnostic test, you will need to provide
information regarding your medical history. And if you change
insurance companies, you may be asked to provide information going
back ten years. The sooner you start, the more complete your
history will be. |
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Do I have to
buy a complete set (binder, tabs and forms)? |
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No. Although
the complete package of a binder, tabs and forms is recommended for
ease of use, both Standard and Expanded sets of forms and tabs can
be purchased separately. |
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What if I don’t have any serious medical
issues? |
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First of all,
congratulations! However, keeping track of your health information
is a good way to be proactive regarding your health. You can use
the organizer to keep track of your physical exams, your exercise
and diet, and various preventive diagnostic tests. |
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I already own
a complete organizer, can just I order more forms? |
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Yes. Call
1-888-TELL ME 2 (1-888-835-5632). |
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Can more than one person use one
book? |
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Yes, by using
either the Family or Couple Edition. Both versions have a place for
the user’s name on each form and come with multiple illness
histories and family health trees. In addition, the Family Edition
has both adult and child immunization schedules. |
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If I outgrow the
binder I started with, can I order a larger capacity
version?
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Yes. Call 1-888-TELL ME 2
(1-888-835-5632). |
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How can I get historical
information? |
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You can try a
number of sources. Your pharmacy should be able to give you a list
of medications that you have purchased for the past few years. This
information can be 3-hole punched and inserted into the What
Medications are You Taking? section. It can also be used as a
reminder of injuries or illnesses that you have experienced and the
time that they occurred. If you keep your check registers or credit
card statements, you can also go through those and see when you
made payments to hospitals, radiologists, etc. This will help in
identifying hospital stays, ER visits and diagnostic tests. You can
also ask your insurance company to give you a list of the claims
you have filed. And, of course, you can always ask your doctor for
information. |
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What is your return policy? |
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Unopened sets
may be returned for a full refund (excluding shipping costs) within
30 days. However, due to the nature of this product, opened sets
may not be returned. |
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Do you offer any discounts or wholesale
pricing opportunities? |
Discounts are
available at the various health fairs and expos we attend. Click here for a schedule
of events. Contact us at 888-TELLME2 to discuss wholesale pricing options.
Contact us at info@sotellmeorganizer.com if
you are interested in wholesale pricing opportunities.
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